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Right to withdrawal

The customer has the right to withdraw from any order, without any being liable for any penalty or specifying any reason, within ten (10) working days following receipt of the product by sending a registered letter with return receipt within forty-eight (48) hours to: Donnagrace Srl, Via Cremona 28, 46100 Mantua – Italy. Notification of withdrawal must include the order number, the product being returned and the preferred method for receiving the amount paid, with bank information for crediting the refund (ABI, CAB and CIN codes, account number and the name of the account holder). At his/her own expense, within ten (10) days of receiving the product the customer must return it intact and in its original package, complete with any manuals and accessories. Donnagrace Srl is not liable for theft or damages of products returned uninsured and the customer is responsible for the shipment until its delivery to our headquarters.
Once Donnagrace Srl has verified the above, it will refund the entire amount paid by the customer within thirty (30) days following receipt of the product.
Customers who purchase with a VAT code cannot exercise the right to withdrawal.

Olive oil-line

Quality and Well-being. Olive oil from Lake Garda. This tree has been important already for God and it is an important tree, not just for the scenery, but also for the cultivation and production. The olive tree is part of the area of Lake Garda and its surroundings. The natural conditions are ideal for the growth of the olive tree. By the lake and its water levels, the climate is mild in winter and the Monte Baldo also exerts a significant protection. The line for the face and for the body.

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Red grape-line

In collaboration with the farm "Agriturismo della Pieve", located in the hills of Bardolino between olive groves and vineyards, the exclusive and innovative bio-cosmetic line of red grapes has been launched. The wine and the grapes are not only part of a tradition, but have been also scientific researched. The many interesting studies of the active ingredients in the berries have confirmed specific therapeutic properties. According to European folk medicine, the juice from the young twigs of the vine is a popular remedy for skin diseases. The line for the face and for the body.

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The rice grain-line

The rice grains consist of several layers, rich in egg white, mineral salts, starches and vitamins. The oil extracted from it, however, is rich in polyunsaturated fatty acids, in particular linoleic acid and palmitic acid. Modern cosmetic uses the properties and nutrients of rice to produce products that fight the aging process in particular. In addition, the rice starch gives the skin a pleasant feeling of freshness and tenderness. Many companies in the natural cosmetics offer creams, ointments and soaps, which are enriched with rice starch and rice oil.

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