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Right to withdrawal

The customer has the right to withdraw from any order, without any being liable for any penalty or specifying any reason, within ten (10) working days following receipt of the product by sending a registered letter with return receipt within forty-eight (48) hours to: Donnagrace Srl, Via Cremona 28, 46100 Mantua – Italy. Notification of withdrawal must include the order number, the product being returned and the preferred method for receiving the amount paid, with bank information for crediting the refund (ABI, CAB and CIN codes, account number and the name of the account holder). At his/her own expense, within ten (10) days of receiving the product the customer must return it intact and in its original package, complete with any manuals and accessories. Donnagrace Srl is not liable for theft or damages of products returned uninsured and the customer is responsible for the shipment until its delivery to our headquarters.
Once Donnagrace Srl has verified the above, it will refund the entire amount paid by the customer within thirty (30) days following receipt of the product.
Customers who purchase with a VAT code cannot exercise the right to withdrawal.

Olive oil-line

Quality and Well-being. Olive oil from Lake Garda. This tree has been important already for God and it is an important tree, not just for the scenery, but also for the cultivation and production. The olive tree is part of the area of Lake Garda and its surroundings. The natural conditions are ideal for the growth of the olive tree. By the lake and its water levels, the climate is mild in winter and the Monte Baldo also exerts a significant protection. The line for the face and for the body.

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Red grape-line

In collaboration with the farm "Agriturismo della Pieve", located in the hills of Bardolino between olive groves and vineyards, the exclusive and innovative bio-cosmetic line of red grapes has been launched. The wine and the grapes are not only part of a tradition, but have been also scientific researched. The many interesting studies of the active ingredients in the berries have confirmed specific therapeutic properties. According to European folk medicine, the juice from the young twigs of the vine is a popular remedy for skin diseases. The line for the face and for the body.

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A rose brings joy, speaks of love and is valuable for the beauty of the skin. The emotional essence of the rose has a strong harmonizing effect and is also called "doctor of love". The extracts used in the composition of the products are rose oil, rose petal extracts, rosewood extracts and rose distillates. The active ingredients of the rose are moisturizing, apply elasticity to the skin and cause an antioxidant anti-aging synthesis. In skin massage lotions, rose and neroli oils are suitable for dry and mature complexions.

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