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Sale terms

Prices
Prices quoted in the electronic catalogue of DONNA GRACE SRL - Cosmesi del Garda can change from day to day. These changes are strictly connected with market background or fluctuation in exchange rate.
 
Statement According to the Italian Legislative Decree N° 185/99
As any other remote (phone or mail-order) purchase, all purchases on our website take place outside commercial premises. Therefore they are safeguarded by the Italian Legislative Decree n° 185 dated 22nd May 1999, which provides Consumers with the possibility of exerting the right to recede. Consumers can exert their right to recede within 10 working days of  goods receipt. This right consists both in the faculty of returning the  purchased good to the Merchant without any penalty and justification  and in the following refund of the purchase price.  
 
Exclusions  
The right to recede is applicable to all individual persons acting for  private purposes without any reference to their professions. Therefore this right is not applicable to purchases carried out by  retailers and companies.  
 
Returns  
In order to exert your right to recede you shall notify your decision in  written by dispatching a registered letter with advice of receipt to DONNA GRACE SRL - Cosmesi del Garda, Strada Veronello, 7 37010 Calmasino di Bardolino Verona within the afore mentioned deadline, i.e. within  10 working days of goods receipt. Your communication can be dispatched within the same deadline also  by telegram or fax, provided that it is confirmed by a registered letter  with advice of receipt within the following 48 hours. This communication  shall include the codes of all products to be returned as well as  information on the terms for refunding the paid amount (money order,  bank transfer, etc.) and - if necessary - a bank code. Products subject to second thoughts shall be returned intact to the s ame address on the registered letter and to the charge of the Customer. Once we have received the goods and we have ascertained they  are intact, we will credit the price of the returned goods to the  Customer as soon as possible. If necessary we will withhold an  amount equal to shipping costs, which will be in any case charged to  the Customer.

Olive oil-line

Quality and Well-being. Olive oil from Lake Garda. This tree has been important already for God and it is an important tree, not just for the scenery, but also for the cultivation and production. The olive tree is part of the area of Lake Garda and its surroundings. The natural conditions are ideal for the growth of the olive tree. By the lake and its water levels, the climate is mild in winter and the Monte Baldo also exerts a significant protection. The line for the face and for the body.

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Red grape-line

In collaboration with the farm "Agriturismo della Pieve", located in the hills of Bardolino between olive groves and vineyards, the exclusive and innovative bio-cosmetic line of red grapes has been launched. The wine and the grapes are not only part of a tradition, but have been also scientific researched. The many interesting studies of the active ingredients in the berries have confirmed specific therapeutic properties. According to European folk medicine, the juice from the young twigs of the vine is a popular remedy for skin diseases. The line for the face and for the body.

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The rice grain-line

The rice grains consist of several layers, rich in egg white, mineral salts, starches and vitamins. The oil extracted from it, however, is rich in polyunsaturated fatty acids, in particular linoleic acid and palmitic acid. Modern cosmetic uses the properties and nutrients of rice to produce products that fight the aging process in particular. In addition, the rice starch gives the skin a pleasant feeling of freshness and tenderness. Many companies in the natural cosmetics offer creams, ointments and soaps, which are enriched with rice starch and rice oil.

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